Maine....beautiful, tranquil, and home to some of the hardest working people in the nation.
|Halloween Fun!||Harvest Celebration with some of the Team!||Fall Sunset near Mount Katahdin|
Testimonials from parents have been reprinted with permission from each family.
Margaret from NY
Lisa from NY
Dave from Iowa
Kris from Denver
Carolyn from Massachusetts
Lisa from NY
Lisa from NY
H from Baltimore
Anne E. Farnsworth and George F.S. Hinckley
We are writing on behalf of Ms. Lorraine Colpitts, Director/Owner of Safe and Sound Youth Transport, Inc., based in Brewer, ME. We are former clients who have contracted with Safe and Sound five times since 2012, and have come to know Lorraine and her company and staff well. In addition, we know many other parents who have similarly (and gratefully) contracted her services. We ourselves have recommended Lorraine to other families in crisis, just as Lorraine was originally recommended to us by a reputable residential treatment center.
We know Lorraine to be a kind, caring and understanding person, who has been a salvation for teens and their families in times of deep crisis. And we can attest to the high character and professionalism that she has demonstrated on each of the occasions when we needed her help. The same applies to her staff, as we have come to know them. We can further attest that Lorraine owns a stellar reputation among accredited teen programs and their respective communities of client families, and we would be pleased to facilitate any onward inquiries on that score.
We’d also like to highlight something special, in particular: It is a testament to Lorraine that many of those whom she's transported, including our daughter, have come to develop feelings of respect and appreciation for her, including feelings of gratitude and even friendship. And it is a vivid reflection on Lorraine—one that perfectly captures her character—that she has attended many visiting weekends and graduation ceremonies of her erstwhile transportees.
We feel certain that whatever occasions the need for such a testimonial, from us, can only have derived from a profound misunderstanding. Because in our view Lorraine’s impeccable record speaks for itself. She sets the industry standard for youth transport, and we are personally grateful to her.
Anne E. Farnsworth and George F.S. Hinckley
Connie Kimball Mercer
Parents have told me the waiting for the transport to occur is the most difficult time. Lorraine took her time to talk to them several times before transport occurred to help ease their minds. Lorraine and her team recognized that these were children, sometimes angry, acting out children and sometimes scared, nervous children but still children. The lead on the transport and oftentimes Lorraine herself updated the parents and myself throughout the journey.
As an admission director at a therapeutic school, you want your new admission to arrive as calmly as possible. Granted, this is not always the case. Elan students were prone to aggressive behavior, emotional issues, substance abuse or flight risks. Having a highly professional transport company that could deescalate any likely situation and reduce anxiety in the student and parents as well- all the while keeping the student safe was vital to a smooth transition. Lorraine and Safe and Sound Youth Transport did just that time and time again.
In my role as Director of Admissions and based on the comments from students she transported and also their parents, she and her team are extremely caring and professional and made a very difficult situation a lot easier.
If you have any questions, please feel free to contact me
Kyna Rancourt Stockford
Your current job is one that I know you have felt strongly about, because you strive in making a difference in the world with people, which honestly, we need more of. I hope you can continue this rewarding inspirational job that you have a desire to accomplish, others out there need people like you to put life's puzzle pieces back together.
I Sincerely wish you luck with your mission to help others grow and learn from your wisdom.
Warm Wishes, Kyna Rancourt Stockford
Karen and Richard Gardner
Lorraine invited us to her home and made us so welcome and relaxed. Lorraine is kind, considerate and without any doubt very caring. This was so obvious to us seeing her with her family and friends and how she was with us during our stay.
Lorraine told us about her work providing transportation for young people. It was easy to tell how much she cared about the work she does and the young people in her care. Lorraine is extremely proud of the many years she has given in helping young people and their families.
Regards Karen and Richard Gardner
I am a caseworker for Mashantucket Pequot Child Protective Services and have worked with several agencies to coordinate the best case scenario for the children that we serve. For the last 15 years, Safe and Sound Youth Transportation has been our “go to” for our teens that may become upset, defiant and/or combative when they learn that they are going into a program that will help them address their particular needs. One phone call to Lorraine and we are all set. We could not ask for a better working relationship.
Lorraine and the staff are kind, gentle, soft spoken, caring and attentive. Before the transport, Lorraine will ask about the teen’s habits, likes and dislikes and even favorite foods and snacks. During the transport, Lorraine and the staff treat the teen like family. Most of the time, no one would even know that the teen is not with family. Lorraine will keep in touch during the transport and let us know when they have arrived at the destination. Most of the teens that they transport ask if they will see them again. So, I know they were treated very well.
The Safe and Sound Youth Transportation team goes above and beyond to make the transport a smooth transition for the teen and the family. Lorraine has a “no nonsense” demeanor with a very caring and kind nature which has always worked with our teens. During our 15 year working relationship we have had no problems or complaints with Safe and Sound Youth Transportation. They really do an outstanding job keeping our teens safe and content during travel.
I highly recommend Safe and Sound Youth Transportation to any family or agency looking for transportation services for a child/teen.
Linda Williams, LSW
You have been my best friend since 1983. We have seen the world together. We have enjoyed an abundance of family, friend and community events over the years. You have always been there for me. In the beginning of Safe and Sound, I worked for you. I observed your kind interactions with children, with a bit of tough love thrown in to help the family thru a difficult transition.
I am here for what ever you need.
Update from Lorraine Colpitts... H from Baltimore did have the need to use our service again!!